A manager at a Lowe’s home improvement and appliance store in Danville, Viriginia has been replaced because he went along with a client’s wish to only have a white person deliver her order. Marcus Bradley, an African-American who has been a delivery driver for Lowe’s for 11 years, was actually on his way to make the delivery last week when the manager called him back.
“I got a phone call telling me to bring the delivery back. Saying that I couldn’t do the delivery,” Bradley told WTVR News in Virginia. “I asked him why I couldn’t do it and he said because you’re black and they don’t want you at the house.”
The woman who made the request was interviewed by media and she stood by her racist request, though she declined to give her name. “I got a right to have whatever I want and that’s it,” she said. “I don’t feel bad about nothing.”
She may not feel bad, but she had Mr. Bradley feeling bad, and he was both surprised and unhappy his manager had honoured the woman’s request. Someone else feeling bad about the incident was the other man making the delivery with Bradley, his co-worker, Alex Brooks. Brooks, who is white, said that it “just ain’t right for a business that we work at to go on with the woman’s wishes.”
Brooks would not go on the delivery without his driver, and another pair did the job instead.
Lowe’s, which operates over 1,800 stores in the U.S., Canada and Mexico, also did not feel good about the incident and on hearing about it immediately investigated. They released a statement that said in part that “under no circumstances should a discriminatory delivery request be honored as it is inconsistent with our diversity and inclusioin core values.”
The request should have been turned down, they said, and because it wasn’t they fired the manager.
Meanwhile, Marcus Bradley is just happy to keep working, though he hopes that should something like this happen again that his company would do things differently. “I’m going to keep going to work like I’ve always done,” he said. “But I would think Lowe’s would take it into consideration to think about what they’re doing next time.
“But I mean I gotta work.”